The following return policy applies to all orders and transactions subject to this Agreement.
If for any reason you wish to return any item in your order, you may do so within fourteen days.
The return period is fourteen days from the date you, your agent, representative or anyone authorized to receive the product on your behalf took possession of the product or items ordered. To exercise your right of return, you must submit a return form via mail or e-mail to the contact information below. For your convenience, please use the attached sample return form. To meet the return deadline, your return form must be received within the 14 day period.
Mr. Dieter Manz
Effects of return
If you choose to return any product, you will be refunded the full amount of your order less shipping costs within 14 days of receipt of return. Shipping costs will not be refunded. The refund will be issued using the same method of payment as the original transaction unless explicitly agreed otherwise. You will be liable for all fees related to alternative forms of repayment. We reserve the right to withhold the refund until returned products have been received or until you have demonstrated that you have returned the goods, whichever comes first.
Returns should be made immediately and no later than 14 days after notification of intent to return is received by DRESS-YOUR-DRINK.
You are responsible for the direct cost of returning the goods. You will be held liable for damaged or destroyed goods.
—— END OF REVOCATION —— that a German thing, you have to wright it like this in Germany
Exclusion of right of return
Pursuant to German law, § 312g para. 1 no. 1 BGB, DRESS-YOUR-DRINKwill not accept the return of any customized order, i.e. product that has been customized by Dress Your Drink at the request of, or to meet the personal needs of, the consumer.
Prior cancellation information- and form: 01